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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jean Johnson

March 20, 2025

5  out of  5
rating by Jean Johnson
"I recently changed my home and auto insurance to State Farm. I spent considerable time getting quotes and I chose the John Wright office on Essington in Joliet. I worked with Kimberly Kowalski who gave me the best service I’ve ever received. Kim was very professional and friendly. She gave me several options, explained everything, and answered all my questions. She was very down to earth and returned my calls promptly, without using high pressure tactics. I look forward to partnering with State Farm and I highly recommend calling them if you are looking for insurance. You won’t regret it!"
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Rosie Roberts

March 19, 2025

5  out of  5
rating by Rosie Roberts
"Miss Kimberly was very professional courteous concerned and informative to my needs I've been waiting to have insurance with state farm for a long time and now that I'm here I'm intending to stay thank you state farm for accepting me and miss Kimberly and state farm team please continue doing the great job that you're doing thank you 😊 again."
We responded:
"Rosielee, Thank you for taking the time to give us such a great review!! We strive to provide outstanding service! I am delighted to know you had an amazing experience with Kimberly! We are here to help with all your insurance needs. Welcome to John Wright State Farm Agency! "
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Marilyn Vollmer

March 14, 2025

5  out of  5
rating by Marilyn Vollmer
"John Wright State Farm is very helpful. His staff is also very helpful. My husband and I are very satisfied. We give them 5 stars."
We responded:
"Marilyn, Thank you for your 5-star review!! I'm glad my team and I were able to help you with your insurance needs! Thank you for your continued business!!"
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Tony Nakis

March 6, 2025

5  out of  5
rating by Tony Nakis
"Fantastic staff and Fantastic service. I moved all my insurance to John Wright's office, they saved me alot of money and made the process very painless"
We responded:
"Thanks Tony! I appreciate your 5-Star review! It's our pleasure to assist you with your insurance needs. Thank you for your trust in me and my staff! If there is anything else we can do to help, please let us know!"
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yalitza Nieves

February 27, 2025

5  out of  5
rating by yalitza Nieves
"I have loved State Farm so far I have no complaints. Yailin has been very helpful with the concerns i’ve had. Will definitely recommend to my friends/family!"
We responded:
"Yalitza, Thank you we appreciate your review! We are delighted to know you had a great experience with Yailin. If you ever need any assistance in the future, please don’t hesitate to reach out to our office. We are here to help! "
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Cynthia Mireles

February 26, 2025

5  out of  5
rating by Cynthia Mireles
"Loved Yailin she was able to answer all my concerns in detail. She was very helpful throughout the whole process definitely recommend speaking to her when joining State Farm 😊 I have now been with state farm for a while now and Yailin has continued to help throughout all my concerns when adding multiple cars to my policy and letting me know of any discounts I am I able to use. Very Happy with State farm!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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michael wenberg

February 12, 2025

5  out of  5
rating by michael wenberg
"Been a client for 20 yrs, John and crew are great !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kevin Ruona

February 11, 2025

5  out of  5
rating by Kevin Ruona
"Crystal and Yailin were very helpful and answered every question"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Nathan hoffman

February 10, 2025

5  out of  5
rating by Nathan hoffman
"Super helpful!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mariana Vargas

June 13, 2024

5  out of  5
rating by Mariana Vargas
"I received the best service from Paola! Amazing and genuine person that made the process easier. Will be recommending."
We responded:
"Mariana, thank you for the 5 star review! I am glad Paola was able to help you navigate through this process. Welcome to State Farm!!"
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carrie hiniker

June 13, 2024

5  out of  5
rating by carrie hiniker
"Mr. Wright and his staff are amazing! Super awesome customer service!! Kimberly is very intuitive and is always willing to go that extra mile."
We responded:
"Carrie, thank you for the 5- star review! I appreciate your trust in us. Thank you for sharing your awesome experience with Kimberly. "
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Darin Krol

June 11, 2024

5  out of  5
rating by Darin Krol
"John was able to take care of my wind claim very efficiently. Water damage was visible inside my home after a winter storm, and John got a contractor out no problem. The repairs both outside and in were timely and professional, and worked around my work schedule."
We responded:
"Darin, thank you for your trust in us over the years. I am glad my team and I were able to help you. "
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Lindsay R

May 30, 2024

1  out of  5
rating by Lindsay R
"When you need State Farm the most, despite how long you have been with them, you have a good chance of being disappointed. All surrounding homes were approved for roofs except ours and a direct neighbor who also had State Farm. While now stuck getting bids to pay out of pocket, despite hail/storm damage, all 3 companies guessed our agency on the first try. One contractor even said, “Let me guess, State Farm.” I was floored. Truly thought State Farm was a “good” insurance company. There are many other insurance places…go for them if you are unsure. Especially those of us who pay on time, in full, and have pride in property will get taken advantage of. In response to John’s follow up: We attempted to get in direct contact with you; however, we were told you were out of town. Message left and call never returned. On our 2nd attempt to contact you directly, an assistant reopened our claim and now it appears as if we are “claimers” even though we just wanted an explanation as to why we were declined as no one was ever on our roof to inspect it. BTW we have had our roofed patched TWICE due to leaks since the storm in April…coincidence?"
We responded:
"Lindsay, I am so sorry you are experiencing this. Please give my office a call at (815) 725-5052 so we can discuss further. This is the first time I am hearing about this. Look forward to speaking with you thank you!"
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Mariana Hernandez

April 13, 2024

5  out of  5
rating by Mariana Hernandez
"Yailin was extremely helpful and thorough helping my dad and I with our insurance. She was a pleasure to work with!"
We responded:
"Mariana, thank you so much for the 5-star review! I am glad Yailin was able with your families insurance needs. Welcome to State Farm!"
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Gabriel Cabral

March 14, 2024

5  out of  5
rating by Gabriel Cabral
"Great place great prices. Kimberly was awesome. Made me feel very comfortable in changing over my policy. Very informative and polite."
We responded:
"Gabriel, thank you so much for the 5-star review! I am glad to know you had such a positive experience with Kimberly. Welcome to State Farm John Wright Agency!! "
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3lazyvans

January 5, 2024

5  out of  5
rating by 3lazyvans
"We have been with John since 1980. Always prompt, great service. Very happy with State Farm."
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Angel Quinones

January 3, 2024

5  out of  5
rating by Angel Quinones
"I received great service here!! Nice to know he has been an agent for 30+ years with no plans of retiring soon! Call John Wright’s office for any insurance needs!"
We responded:
"Thank you so much Angel for your trust ! "
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silvestre maldonado

December 16, 2023

5  out of  5
rating by silvestre maldonado
"Amazing customer service"
We responded:
"Silvestre, thank you for the 5-star review! We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out."
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Jose luis Espinoza

December 3, 2023

5  out of  5
rating by Jose luis Espinoza
"The best service"
We responded:
"Jose, thank you for the 5-star review! We appreciate your business. Welcome to the Wright Agency! "
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mr. Lopez

November 18, 2023

5  out of  5
rating by mr. Lopez
"Yailin Nieves was very informative and took care of us with ease!"
We responded:
"Thank you Mr. Lopez . I'm blessed that Yailin and my team are great to work with. "
Profile photo of Miladys Lopez

Miladys Lopez

November 18, 2023

5  out of  5
rating by Miladys Lopez
"Yailin Nieves was amazing!!! Definitely recommend her to anyone who needs insurance"
We responded:
"Miladys, thank you so much for the 5-star review! Thank you for trusting us for your insurance needs."
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Dirk Riley

October 21, 2023

5  out of  5
rating by Dirk Riley
"Very nice and friendly workers ! They take care of all your concerns and questions. Glad to be with John and associates at State Farm !"
We responded:
"Dirk, thank you for 5-star review! I appreciate your business! "
Profile photo of Kim Johnson

Kim Johnson

October 20, 2023

5  out of  5
rating by Kim Johnson
"Wonderful! Paula was very accommodating !!!! Good rates!"
We responded:
"Kim, thank you for the 5 star review! I am glad Paula was able to help you with your insurance needs! Welcome to State Farm!"
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Omar Javier Cuautle

October 15, 2023

4  out of  5
rating by Omar Javier Cuautle
"Buen lugar,hablan español !"
We responded:
"Omar, muchas gracias! Fue un placer poder ayudarte!"
Profile photo of missrobles

missrobles

October 4, 2023

5  out of  5
rating by missrobles
"My son has State Farm with John Wright’s office and he recently got into an accident. Dare I say that the claims process with this office was the smoothest I’ve ever experienced with an insurance company!! Yailin Nieves kept us up to date with the process and walked us through the entire process from the beginning of the claims process to the rental and repair process. She was quick to respond to any questions which was such a relief because it ensured that my son’s car would get fixed in a timely manner. This office is the reason I will now be switching my insurance after being with another company for 10+ years!! Most attentive insurance company I’ve had experience with."
We responded:
"Missrobles, thank you for taking the time to give us such a great review! We strive for AMAZING customer service and I am glad Yailin was able to help navigate the claim process."