State Farm® Insurance Agent John Wright
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brent Carius
October 31, 2025
"Highly recommend avoiding John Wright as your insurance rep. You will receive no guidance or assistance from him. If you contact the office, they will do whatever it takes to try and get you to avoid putting in a claim because they don’t want to support you. The only warning they will give you is that they will drop you immediately once you hit a certain number. We put in two claims in a year. The first because of a storm that damaged the exterior of the house. The second was because our sewage drain pipe broke, flooding our laundry room and whole basement. We never heard from John while all of it was going on. We put in zero claims since we’ve been with him over the past ten years. I know dealing with insurance is difficult, but John is definitely not the person you want to be working with because he does not look out for your best interest. We never expressed any satisfaction working with John or his office. Working with the claims department was relatively smooth. When our basement was flooded with sewage and we reached out to John’s office, his secretary repeatedly told us that nothing would be covered, when that was actually incorrect. At no point during the opening of claims did we ever hear from John. When you’re down on your luck and things actually go wrong with your home, John Wright is THERE…. To pull your coverage and leave you and your family looking for insurance elsewhere."
"Brent, I’m sorry you feel that I did not assist you during your claims process. I did my best to guide you through both losses, and I’m glad that both claims (totaling close to $100,000) were fully paid and that you expressed satisfaction with the settlements at the time. As an agency, we always want to support our clients, but we also have to follow underwriting guidelines that help protect all of our policyholders. Having two large claims within a short period can unfortunately impact eligibility for renewal, which is why I reached out in advance to give you a heads-up so you’d have time to explore other options. I truly appreciate your many years as a customer and wish you the best moving forward. — John Wright State Farm Insurance"
o o
October 25, 2025
"Kimberly went above and beyond to be sure we had got the best rates on our car insurance!!"
"Thank you so much for the 5-star review! We are thrilled Kimberly went above and beyond to provide you with the best service! We genuinely appreciate your positive feedback it means the world to us!! It is our pleasure to assist you with your car insurance needs. We look forward to continuing to provide you with above and beyond service! If there is anything else we can do for your insurance needs, just let us know!"
Mireles_150
October 24, 2025
"Yailin Nieves is an exceptional life insurance agent! She’s professional, attentive, and genuinely cares about her clients’ needs. Yailin took the time to explain my options clearly, ensuring I got the perfect policy for me. Her responsiveness and expertise made the process seamless and stress-free. Highly recommend her for anyone seeking reliable, personalized insurance"
"Thank you so much for your wonderful review and recommendation! We’re thrilled to hear that Yailin was able to provide you with attentive and professional service, and that she helped make the process smooth and stress-free. Our goal is always to ensure our clients feel confident and cared for when choosing their insurance. If you ever have any questions or need further assistance, please don’t hesitate to reach out. Thank you for trusting us with your insurance needs!"
Danna Mher
October 10, 2025
"Jailin Nieves greeted me with a warm welcome. She put multiple quotes together for me, I felt no pressure since I was looking for the best rate and coverage. She was there for me to assist with questions over the phone and in-person visits. Jailin helped me to get the best coverage and best combo discounts to meet my budget. I'm very pleased with the service and personal relationship at this location. Ask for Jailin next time you're in the market for the best rates and outstanding customer service!"
"Thank you so much for your thoughtful review! We’re delighted to hear that Yailin provided you with a warm welcome and attentive service, both in-person and over the phone. It’s wonderful that she was able to help you find the best coverage and discounts for your needs, all while making you feel comfortable throughout the process. We truly appreciate your feedback and are grateful for your trust in our team. If you ever need further assistance, we’re always here to help. Thank you for choosing us!"
Irma Aragon
October 9, 2025
"I was shopping around to get a new quote for my house insurance and I stop by at this location and the service was great, Yailin was so professional and answer all my questions. I had a very positive experience."
"Irma, thank you so much for your kind review! We’re delighted to hear that you had a positive experience with us and that Yailin was able to assist you professionally and answer all your questions. Providing excellent service is our top priority, and we truly appreciate your feedback. If you need anything else in the future, please don’t hesitate to reach out. Thanks again for choosing us!"
Isnelys Subero
September 30, 2025
"Excelente atención"
"Gracias por tomarse el tiempo de dejarnos su comentario! Nos alegra saber que quedó satisfecha con nuestra atención. Siempre estamos aquí para ayudarle en lo que necesite."
Adam Umek
September 4, 2025
"My Fiancé and I recently purchased a home and were dreading finding homeowners insurance. Kimberly Kowalski of John Wright’s office changed our view entirely. Kim made the process so easy, and not only bundled our home and auto, but was also able to help us receive event insurance for the day of our upcoming wedding. Kim is beyond kind, responsive, and accommodating. I would recommend John Wright’s office to anyone, especially working with Kim!"
"Adam, Thank you for the 5-star review! We are honored by your positive feedback, recommendation of our office and thrilled Kimberly changed your view entirely of finding homeowners and auto insurance as well as event insurance for your special wedding day and made the process easy. We look forward to continuing to provide you with outstanding service! If there is anything else we can do for your insurance needs, just let us know! Thank you and all the best to you and your bride!! Congratulations!!"
Brooke VaBales
August 4, 2025
"Thanks to Yailin for being extremely helpful today!!"
"Thank you so much for your kind words! We’re thrilled to hear that Yailin was able to assist you and make your experience a great one. We’ll be sure to share your feedback with her. If you need anything else, please don’t hesitate to reach out."
Araceli Lopez
July 24, 2025
"Excelente servicio la chica que me atendió es súper amable y atenta con sus clientes, sabe explícate y aclararte cualquier duda. Te da muchas opciones. Gracias por tu atención Yailin Nieves excelente trabajo."
"Araceli, Nos complace saber que está satisfecho con el servicio excelente, súper amable y atento que recibió de Yailin Nieves en nuestra oficina de State Farm. Agradecemos que se haya tomado el tiempo para compartir sus pensamientos, ¡gracias! Si hay algo más en lo que podamos ayudarlo en el futuro, comuníquese con nosotros. ¡Bienvenido a State Farm! Araceli, We are happy to hear that you are pleased with the excellent, super friendly, and attentive service you received from Yailin Nieves at our State Farm office. We appreciate you taking the time to share your thoughts, thank you! If there is anything else we can help you with in the future, please contact us. Welcome to State Farm!"
Edwin Garcia
July 22, 2025
"Answered all the questions I had. Professional and well spoken"
"Thank you for your 5-star review Edwin! We are thrilled to know you are satisfied with the professional service you received at John Wright State Farm Agency. My State Farm team and I are happy to be your good neighbor! Welcome!"
Trista Riker
July 17, 2025
"Saved so much money. Thank you so much for your help and making the process so smooth with our cross county move."
"We’re thankful for your feedback Trista! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Christian
July 5, 2025
"Kimberly helped me with my home and auto policy. She was very friendly and pleasant to work with. Overall been a great experience!"
"Christian, we’re honored by your positive feedback! It's our pleasure to assist you with your home and auto insurance policy needs. Your satisfaction is our top priority! We look forward to continuing to provide you with great friendly service! If there’s ever anything else we can do for your insurance needs, just let us know! Thank you!!"
Samir González
June 21, 2025
"Tailing was very helpful and friendly."
"Samir, We truly appreciate you taking the time to review our State Farm office! We’re thrilled to know you had a positive experience working with Yailin and her very helpful and friendly service earned a 5-stars review!! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thank you!!"
David Talkie
June 10, 2025
"Always courteous, competent, and professional service, received from John Wright State Farm Agency! Thank you"
"Thank you David for your awesome 5-star review! We appreciate your kind words and confidence in me and the John Wright State Farm team! Thank you for your continued business over the years!! We truly appreciate your trust and support!!"
Maria sanchez
June 10, 2025
"Paola Quinones provided an exceptional experience! Their customer service was outstanding—friendly, attentive, and genuinely caring. They went above and beyond to understand my needs and ensure I found exactly what I was looking for. Their sales expertise was equally impressive; they were knowledgeable, professional, and never pushy. I truly appreciated how smooth and enjoyable the entire process was. I highly recommend Paola to anyone looking for top-notch service and a seamless experience. Thank you for going the extra mile!"
"Wow, thank you so much for your amazing review! We’re absolutely delighted to hear about your experience with Paola. She truly embodies the values of outstanding customer service, attentiveness, and professionalism, and we’re so glad her efforts made your experience smooth and enjoyable. Your kind words mean so much to us, and we’ll be sure to share them with Paola as well! If there’s anything else we can assist you with in the future, please don’t hesitate to reach out."
Angelica Cervantes
June 10, 2025
"⭐️⭐️⭐️⭐️⭐️ Kimberly was very knowledgeable and incredibly helpful throughout the entire process. Her expertise made everything smooth and stress-free. Highly recommend!"
"Angelica, Thank you for sharing your wonderful feedback and recommendation! We are thrilled to hear you had an incredibly helpful, smooth, and stress-free experience with Kimberly at our State Farm office! Your satisfaction is our top priority! It's our pleasure to assist you with your insurance needs. Please don't hesitate to reach out if need assistance in the future. We are here to help!"
Ronald Hanko
June 8, 2025
"I was looking for a better deal on my homeowners and auto policies and found it here. Kimberly spent about an hour writing up and explaining my options on my house and four autos. She was very professional and knowledgeable. Couldn't be happier."
"Ronald, Thank you so much for your 5-star review! We are delighted to know you couldn't be happier with the professional and knowledgeable service you received from Kimberly on your homeowners and auto policies at our State Farm office! My team and I are happy to be your good neighbor! We appreciate your business! Welcome to the Wright Agency! "
t serpico
June 6, 2025
"experience was great..very helpful with everything. very happy"
"We really appreciate your 5-star review of our State Farm office Tony! We are very happy as well to know you had a great experience with us; my team and I strive to be the best local insurance agency in the Joliet area! We look forward to continuing to support all your insurance needs. Thank you! "
J. Brain
June 3, 2025
"Kim is always very helpful and professional. I just happened to stop in and she took the time to address my needs right away."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re always satisfied with the prompt, helpful, and professional service you received from Kimberly at our State Farm office! If you ever have any questions or need assistance in the future, please don't hesitate to contact our office. We look forward to continuing to support your insurance needs. "
Diego Oyarce
May 30, 2025
"Paola Quiñones has been the best agent I have ever had. her customer service is 1000/10. always very polite and points me in the right direction. she has responded to every single question with answers that has made my life so much easier. I usually bounce around from insurance companies but she is literally the reason I will stay at statefarm until the day she leaves (which is hopefully never). she deserves a promotion, raise, all of the above. Thank you Paola!"
"Thank you so much for sharing your wonderful experience with Paola! 🌟 We're thrilled to hear that her exceptional customer service and dedication have made such a positive impact on your experience with State Farm. Paola truly embodies our commitment to putting customers first, and we’re so lucky to have her on our team. Thank you for being part of the State Farm family! 😊"
Manuel Sanchez
May 26, 2025
"Paola has been great! She’s made every process easy and hassle free! She’s also very quick to respond to any questions we have! 10/10!"
"Thank you so much for your kind words and glowing review! We're thrilled to hear that Paola has made your experience easy and hassle-free. Providing quick and responsive support is something we truly value, and it's wonderful to know Paola has delivered that for you. We appreciate your 10/10 recommendation and look forward to continuing to serve you in the future!"
Sebastian Rosales
May 24, 2025
"Recently purchased a life insurance with Paola and it was the best decision! If you are in need of a life insurance policy don’t hesitate in reaching out."
"Thank you so much for your kind words and for trusting Paola to assist you with your life insurance needs! We're thrilled to hear that you had such a positive experience and feel confident in your decision. Your satisfaction means the world to us, and we're here to support you every step of the way. Thank you again for your recommendation!"
Brandy Saenz-Loya
May 15, 2025
"I called recently to get an auto quote and Paola was very accommodating. I asked for multiple quotes and she had them sent to my email within an hour."
"Thank you so much for your kind words and for taking the time to leave us a review! We’re thrilled to hear that Paola was able to assist you efficiently and accommodate your needs. Providing prompt and personalized service is always our goal, and it’s wonderful to know that you had a positive experience. If you have any other questions or need further assistance, please don’t hesitate to reach out—we’re always here to help!"
Gloria Realty LLC
May 15, 2025
"I recommend Paola from this office 100%. She is always great and patient with all my customers questions that I refer her. She sure is the best and I trust her with all my clients to be well taken care of 🙏"
"Thank you so much for your kind words and glowing recommendation! We truly appreciate your trust in Paola and are thrilled to hear how much she has impressed you and your clients with her patience and dedication. She is indeed a valued member of our team, and it’s rewarding to know she’s making such a positive impact. We look forward to continuing to provide excellent service to you and everyone you refer to us. Thank you again for your support!"
Katelyn Kozielski
May 15, 2025
"Paola was extremely helpful and attentive. We love this office and its staff!"
"Thank you so much for your kind words! We’re thrilled to hear that Paola was able to provide helpful and attentive service. Our team works hard to ensure every experience is a great one, and it means the world to us that you love our office and staff. We truly appreciate your support!"