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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mariana Vargas

Mariana Vargas

June 13, 2024

5  out of  5
rating by Mariana Vargas
"I received the best service from Paola! Amazing and genuine person that made the process easier. Will be recommending."
We responded:
"Mariana, thank you for the 5 star review! I am glad Paola was able to help you navigate through this process. Welcome to State Farm!!"
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carrie hiniker

June 13, 2024

5  out of  5
rating by carrie hiniker
"Mr. Wright and his staff are amazing! Super awesome customer service!! Kimberly is very intuitive and is always willing to go that extra mile."
We responded:
"Carrie, thank you for the 5- star review! I appreciate your trust in us. Thank you for sharing your awesome experience with Kimberly. "
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Darin Krol

June 11, 2024

5  out of  5
rating by Darin Krol
"John was able to take care of my wind claim very efficiently. Water damage was visible inside my home after a winter storm, and John got a contractor out no problem. The repairs both outside and in were timely and professional, and worked around my work schedule."
We responded:
"Darin, thank you for your trust in us over the years. I am glad my team and I were able to help you. "
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Lindsay R

May 30, 2024

1  out of  5
rating by Lindsay R
"When you need State Farm the most, despite how long you have been with them, you have a good chance of being disappointed. All surrounding homes were approved for roofs except ours and a direct neighbor who also had State Farm. While now stuck getting bids to pay out of pocket, despite hail/storm damage, all 3 companies guessed our agency on the first try. One contractor even said, “Let me guess, State Farm.” I was floored. Truly thought State Farm was a “good” insurance company. There are many other insurance places…go for them if you are unsure. Especially those of us who pay on time, in full, and have pride in property will get taken advantage of. In response to John’s follow up: We attempted to get in direct contact with you; however, we were told you were out of town. Message left and call never returned. On our 2nd attempt to contact you directly, an assistant reopened our claim and now it appears as if we are “claimers” even though we just wanted an explanation as to why we were declined as no one was ever on our roof to inspect it. BTW we have had our roofed patched TWICE due to leaks since the storm in April…coincidence?"
We responded:
"Lindsay, I am so sorry you are experiencing this. Please give my office a call at (815) 725-5052 so we can discuss further. This is the first time I am hearing about this. Look forward to speaking with you thank you!"
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Mariana Hernandez

April 13, 2024

5  out of  5
rating by Mariana Hernandez
"Yailin was extremely helpful and thorough helping my dad and I with our insurance. She was a pleasure to work with!"
We responded:
"Mariana, thank you so much for the 5-star review! I am glad Yailin was able with your families insurance needs. Welcome to State Farm!"
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Gabriel Cabral

March 14, 2024

5  out of  5
rating by Gabriel Cabral
"Great place great prices. Kimberly was awesome. Made me feel very comfortable in changing over my policy. Very informative and polite."
We responded:
"Gabriel, thank you so much for the 5-star review! I am glad to know you had such a positive experience with Kimberly. Welcome to State Farm John Wright Agency!! "
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3lazyvans

January 5, 2024

5  out of  5
rating by 3lazyvans
"We have been with John since 1980. Always prompt, great service. Very happy with State Farm."
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Angel Quinones

January 3, 2024

5  out of  5
rating by Angel Quinones
"I received great service here!! Nice to know he has been an agent for 30+ years with no plans of retiring soon! Call John Wright’s office for any insurance needs!"
We responded:
"Thank you so much Angel for your trust ! "
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silvestre maldonado

December 16, 2023

5  out of  5
rating by silvestre maldonado
"Amazing customer service"
We responded:
"Silvestre, thank you for the 5-star review! We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out."
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Jose luis Espinoza

December 3, 2023

5  out of  5
rating by Jose luis Espinoza
"The best service"
We responded:
"Jose, thank you for the 5-star review! We appreciate your business. Welcome to the Wright Agency! "
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mr. Lopez

November 18, 2023

5  out of  5
rating by mr. Lopez
"Yailin Nieves was very informative and took care of us with ease!"
We responded:
"Thank you Mr. Lopez . I'm blessed that Yailin and my team are great to work with. "
Profile photo of Miladys Lopez

Miladys Lopez

November 18, 2023

5  out of  5
rating by Miladys Lopez
"Yailin Nieves was amazing!!! Definitely recommend her to anyone who needs insurance"
We responded:
"Miladys, thank you so much for the 5-star review! Thank you for trusting us for your insurance needs."
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Dirk Riley

October 21, 2023

5  out of  5
rating by Dirk Riley
"Very nice and friendly workers ! They take care of all your concerns and questions. Glad to be with John and associates at State Farm !"
We responded:
"Dirk, thank you for 5-star review! I appreciate your business! "
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Kim Johnson

October 20, 2023

5  out of  5
rating by Kim Johnson
"Wonderful! Paula was very accommodating !!!! Good rates!"
We responded:
"Kim, thank you for the 5 star review! I am glad Paula was able to help you with your insurance needs! Welcome to State Farm!"
Profile photo of Omar Javier Cuautle

Omar Javier Cuautle

October 15, 2023

4  out of  5
rating by Omar Javier Cuautle
"Buen lugar,hablan español !"
We responded:
"Omar, muchas gracias! Fue un placer poder ayudarte!"
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missrobles

October 4, 2023

5  out of  5
rating by missrobles
"My son has State Farm with John Wright’s office and he recently got into an accident. Dare I say that the claims process with this office was the smoothest I’ve ever experienced with an insurance company!! Yailin Nieves kept us up to date with the process and walked us through the entire process from the beginning of the claims process to the rental and repair process. She was quick to respond to any questions which was such a relief because it ensured that my son’s car would get fixed in a timely manner. This office is the reason I will now be switching my insurance after being with another company for 10+ years!! Most attentive insurance company I’ve had experience with."
We responded:
"Missrobles, thank you for taking the time to give us such a great review! We strive for AMAZING customer service and I am glad Yailin was able to help navigate the claim process."
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jorge robles

September 26, 2023

5  out of  5
rating by jorge robles
"I really recommend this office, Yailin was really helpful and knows what she is doing!"
We responded:
"Jorge, thank you so much for taking the time to leave us a 5-star rating – it’s much appreciated! "
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Emily Jimenez

September 22, 2023

5  out of  5
rating by Emily Jimenez
"John Wright and the staff is very amazing. I highly recommend working with Yalin. She does a great job communicating with you and explaining everything to you. She answers every question you have and works very hard to make the customer happy. I will keep recommending her to everyone I come across!"
We responded:
"Thank you for your review Emily! We're glad you had a good experience with Yailin. We appreciate your kind words!"
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Mm Lamigo

September 13, 2023

5  out of  5
rating by Mm Lamigo
"The staff are very nice and accommodates well their client. John Wright gives time to explain things thoroughly."
We responded:
"Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded. Thanks again!"
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Aaron Cruz

September 13, 2023

5  out of  5
rating by Aaron Cruz
"I highly recommend Paula!!! She is very informative and knowledgeable. Made the process extremely easy! If you’re looking for an uncompromising experience look no further!"
We responded:
"Aaron, thank you for the 5-star review! I am glad Paula was able to create such a great experience for you. Thank you for your business!"
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jerry bauer

September 11, 2023

5  out of  5
rating by jerry bauer
"very easy to work with"
We responded:
"Thank you for the 5-star review! Thank you for trusting State Farm for your insurance needs!"
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Bri Yanni

August 19, 2023

5  out of  5
rating by Bri Yanni
"Amazing service! The agents helped us get the best deal ever! Very appreciative PF everyone there who helped!"
We responded:
"Thank you for the 5-star review! I am glad we were able to help with your insurance needs. "
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Jennifer Carusi

June 19, 2023

5  out of  5
rating by Jennifer Carusi
"Reasonable prices and friendly staff!!"
We responded:
"Jennifer, thank you for the 5-star review! I am very lucky to have an amazing staff. Thanks for your trust in me and State Farm. "
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Patricia P

March 19, 2023

5  out of  5
rating by Patricia P
"John Wright and his office are always very responsive and professional. I have been a policyholder for over 40 years and appreciate the high touch service. I would recommend to anyone."
We responded:
"Patricia, thank you so much for the review! My office and I strive to provide the BEST service possible. Thank you for your trust in us over the years!"
Profile photo of Edgar Gandara

Edgar Gandara

February 12, 2023

5  out of  5
rating by Edgar Gandara
"I would like to leave a positive review for my contact, Ms. Quiñones. Every time I reach out for help/questions, she is very quick to respond and is very polite. She is a very good communicator and almost makes you feel like family. I've been working with this team for a couple of years and I definitely recommend them. 10/10."
We responded:
"Edgar, thank you for the 5 star review and thank you for your trust in us! we are here to help with all your insurance needs! "