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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Guadalupe Martinez

March 17, 2026

5  out of  5
rating by Guadalupe Martinez
"As a first time car owner, I really appreciate how thoroughly Crystal took the time to explain every coverage option in detail. It made understanding my policy so much easier and gave me confidence in my choices. Highly recommend John Wright agency if you want clear, patient guidance!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Crystal was able to provide clear and thorough explanations to help you feel confident in your coverage choices. We truly appreciate your recommendation and look forward to continuing to support you with your insurance needs!"
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William

March 15, 2026

5  out of  5
rating by William
"Excelente atención, rápido! 100% recomendado"
We responded:
"Agradecemos mucho tu recomendación al 100%. ¡Estamos aquí para ayudarte siempre! Gracias!"
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Patricia Provenzano

March 10, 2026

5  out of  5
rating by Patricia Provenzano
"John and Bridgette are always very responsive to all of my insurance needs. Highly recommend!"
We responded:
"Thank you for your kind words and recommendation! We really appreciate it!"
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Adam S

March 5, 2026

5  out of  5
rating by Adam S
"John Wright is truly a "Good Neighbor". Together with Bridgette is office, he has provided the Joliet firefighters at Station #8 with lunch. We appreciate John's kindness and commitment to Joliet."
We responded:
"Thank you so much for your kind words! Bridgette and I truly appreciate the opportunity to support our Joliet firefighters at Station #8. It’s an honor to give back to such dedicated members of our community. We’re grateful for your recognition and look forward to continuing to serve Joliet together!"
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Samir González

February 3, 2026

5  out of  5
rating by Samir González
"Yailing was very helpful and friendly."
We responded:
"Samir, We truly appreciate you taking the time to review our State Farm office! We’re thrilled to know you had a positive experience working with Yailin and her very helpful and friendly service earned a 5-stars review!! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thank you!!"
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Jim Torri

December 12, 2025

5  out of  5
rating by Jim Torri
"Bridgette was awesome and reached out to us with options that saved us a lot of money on our car insurance. She provided exceptional service throughout to meet our family ‘s needs. Thanks, Bridgette!"
We responded:
"Wow, thank you for the 5-star review, Jim! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Bryan Renteria

December 10, 2025

5  out of  5
rating by Bryan Renteria
"Kimberly was super helpful in the entire process. She explained everything thoroughly."
We responded:
"Bryan, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent John Wright’s Team—we are always here to help!"
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Juanita Correa

November 23, 2025

5  out of  5
rating by Juanita Correa
"Paola with excellent service and hospitality. providing answers with all the questions I needed with house and auto insurance. Bilingual in Spanish and English. Thank you, 10 out of 10 service. Thank you Paola!"
We responded:
"Thank you so much for the 5- star review! We’re proud to have bilingual team members like Paola who can assist in both Spanish and English. Your satisfaction is our top priority, and we truly appreciate your kind words and 10 out of 10 rating. Thank you for choosing us!"
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Stefen Oconnor

November 11, 2025

5  out of  5
rating by Stefen Oconnor
"Kimberly is the best! Thanks for all you help!"
We responded:
"Thank you for taking the time to share your 5-star review! It is wonderful to hear you had a positive experience with the helpful service Kimberly provides! It is our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank you for your trust in the John Wrigh - State Farm Office!"
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o o

October 25, 2025

5  out of  5
rating by o o
"Kimberly went above and beyond to be sure we had got the best rates on our car insurance!!"
We responded:
"Thank you so much for the 5-star review! We are thrilled Kimberly went above and beyond to provide you with the best service! We genuinely appreciate your positive feedback it means the world to us!! It is our pleasure to assist you with your car insurance needs. We look forward to continuing to provide you with above and beyond service! If there is anything else we can do for your insurance needs, just let us know!"
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Mireles_150

October 24, 2025

5  out of  5
rating by Mireles_150
"Yailin Nieves is an exceptional life insurance agent! She’s professional, attentive, and genuinely cares about her clients’ needs. Yailin took the time to explain my options clearly, ensuring I got the perfect policy for me. Her responsiveness and expertise made the process seamless and stress-free. Highly recommend her for anyone seeking reliable, personalized insurance"
We responded:
"Thank you so much for your wonderful review and recommendation! We’re thrilled to hear that Yailin was able to provide you with attentive and professional service, and that she helped make the process smooth and stress-free. Our goal is always to ensure our clients feel confident and cared for when choosing their insurance. If you ever have any questions or need further assistance, please don’t hesitate to reach out. Thank you for trusting us with your insurance needs!"
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Danna Mher

October 10, 2025

5  out of  5
rating by Danna Mher
"Jailin Nieves greeted me with a warm welcome. She put multiple quotes together for me, I felt no pressure since I was looking for the best rate and coverage. She was there for me to assist with questions over the phone and in-person visits. Jailin helped me to get the best coverage and best combo discounts to meet my budget. I'm very pleased with the service and personal relationship at this location. Ask for Jailin next time you're in the market for the best rates and outstanding customer service!"
We responded:
"Thank you so much for your thoughtful review! We’re delighted to hear that Yailin provided you with a warm welcome and attentive service, both in-person and over the phone. It’s wonderful that she was able to help you find the best coverage and discounts for your needs, all while making you feel comfortable throughout the process. We truly appreciate your feedback and are grateful for your trust in our team. If you ever need further assistance, we’re always here to help. Thank you for choosing us!"
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Patricia Aragon

October 9, 2025

5  out of  5
rating by Patricia Aragon
"I was shopping around to get a new quote for my house insurance and I stop by at this location and the service was great, Yailin was so professional and answer all my questions. I had a very positive experience."
We responded:
"Irma, thank you so much for your kind review! We’re delighted to hear that you had a positive experience with us and that Yailin was able to assist you professionally and answer all your questions. Providing excellent service is our top priority, and we truly appreciate your feedback. If you need anything else in the future, please don’t hesitate to reach out. Thanks again for choosing us!"
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Isnelys Subero

September 30, 2025

5  out of  5
rating by Isnelys Subero
"Excelente atención"
We responded:
"Gracias por tomarse el tiempo de dejarnos su comentario! Nos alegra saber que quedó satisfecha con nuestra atención. Siempre estamos aquí para ayudarle en lo que necesite."
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Adam Umek

September 4, 2025

5  out of  5
rating by Adam Umek
"My Fiancé and I recently purchased a home and were dreading finding homeowners insurance. Kimberly Kowalski of John Wright’s office changed our view entirely. Kim made the process so easy, and not only bundled our home and auto, but was also able to help us receive event insurance for the day of our upcoming wedding. Kim is beyond kind, responsive, and accommodating. I would recommend John Wright’s office to anyone, especially working with Kim!"
We responded:
"Adam, Thank you for the 5-star review! We are honored by your positive feedback, recommendation of our office and thrilled Kimberly changed your view entirely of finding homeowners and auto insurance as well as event insurance for your special wedding day and made the process easy. We look forward to continuing to provide you with outstanding service! If there is anything else we can do for your insurance needs, just let us know! Thank you and all the best to you and your bride!! Congratulations!!"
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Brooke VaBales

August 4, 2025

5  out of  5
rating by Brooke VaBales
"Thanks to Yailin for being extremely helpful today!!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Yailin was able to assist you and make your experience a great one. We’ll be sure to share your feedback with her. If you need anything else, please don’t hesitate to reach out."
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Araceli Lopez

July 24, 2025

5  out of  5
rating by Araceli Lopez
"Excelente servicio la chica que me atendió es súper amable y atenta con sus clientes, sabe explícate y aclararte cualquier duda. Te da muchas opciones. Gracias por tu atención Yailin Nieves excelente trabajo."
We responded:
"Araceli, Nos complace saber que está satisfecho con el servicio excelente, súper amable y atento que recibió de Yailin Nieves en nuestra oficina de State Farm. Agradecemos que se haya tomado el tiempo para compartir sus pensamientos, ¡gracias! Si hay algo más en lo que podamos ayudarlo en el futuro, comuníquese con nosotros. ¡Bienvenido a State Farm! Araceli, We are happy to hear that you are pleased with the excellent, super friendly, and attentive service you received from Yailin Nieves at our State Farm office. We appreciate you taking the time to share your thoughts, thank you! If there is anything else we can help you with in the future, please contact us. Welcome to State Farm!"
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Edwin Garcia

July 22, 2025

5  out of  5
rating by Edwin Garcia
"Answered all the questions I had. Professional and well spoken"
We responded:
"Thank you for your 5-star review Edwin! We are thrilled to know you are satisfied with the professional service you received at John Wright State Farm Agency. My State Farm team and I are happy to be your good neighbor! Welcome!"
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Trista Riker

July 17, 2025

5  out of  5
rating by Trista Riker
"Saved so much money. Thank you so much for your help and making the process so smooth with our cross county move."
We responded:
"We’re thankful for your feedback Trista! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Christian

July 5, 2025

5  out of  5
rating by Christian
"Kimberly helped me with my home and auto policy. She was very friendly and pleasant to work with. Overall been a great experience!"
We responded:
"Christian, we’re honored by your positive feedback! It's our pleasure to assist you with your home and auto insurance policy needs. Your satisfaction is our top priority! We look forward to continuing to provide you with great friendly service! If there’s ever anything else we can do for your insurance needs, just let us know! Thank you!!"
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David Talkie

June 10, 2025

5  out of  5
rating by David Talkie
"Always courteous, competent, and professional service, received from John Wright State Farm Agency! Thank you"
We responded:
"Thank you David for your awesome 5-star review! We appreciate your kind words and confidence in me and the John Wright State Farm team! Thank you for your continued business over the years!! We truly appreciate your trust and support!!"
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Maria sanchez

June 10, 2025

5  out of  5
rating by Maria sanchez
"Paola Quinones provided an exceptional experience! Their customer service was outstanding—friendly, attentive, and genuinely caring. They went above and beyond to understand my needs and ensure I found exactly what I was looking for. Their sales expertise was equally impressive; they were knowledgeable, professional, and never pushy. I truly appreciated how smooth and enjoyable the entire process was. I highly recommend Paola to anyone looking for top-notch service and a seamless experience. Thank you for going the extra mile!"
We responded:
"Wow, thank you so much for your amazing review! We’re absolutely delighted to hear about your experience with Paola. She truly embodies the values of outstanding customer service, attentiveness, and professionalism, and we’re so glad her efforts made your experience smooth and enjoyable. Your kind words mean so much to us, and we’ll be sure to share them with Paola as well! If there’s anything else we can assist you with in the future, please don’t hesitate to reach out."
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Angelica Cervantes

June 10, 2025

5  out of  5
rating by Angelica Cervantes
"⭐️⭐️⭐️⭐️⭐️ Kimberly was very knowledgeable and incredibly helpful throughout the entire process. Her expertise made everything smooth and stress-free. Highly recommend!"
We responded:
"Angelica, Thank you for sharing your wonderful feedback and recommendation! We are thrilled to hear you had an incredibly helpful, smooth, and stress-free experience with Kimberly at our State Farm office! Your satisfaction is our top priority! It's our pleasure to assist you with your insurance needs. Please don't hesitate to reach out if need assistance in the future. We are here to help!"
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Ronald Hanko

June 8, 2025

5  out of  5
rating by Ronald Hanko
"I was looking for a better deal on my homeowners and auto policies and found it here. Kimberly spent about an hour writing up and explaining my options on my house and four autos. She was very professional and knowledgeable. Couldn't be happier."
We responded:
"Ronald, Thank you so much for your 5-star review! We are delighted to know you couldn't be happier with the professional and knowledgeable service you received from Kimberly on your homeowners and auto policies at our State Farm office! My team and I are happy to be your good neighbor! We appreciate your business! Welcome to the Wright Agency! "
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t serpico

June 6, 2025

5  out of  5
rating by t serpico
"experience was great..very helpful with everything. very happy"
We responded:
"We really appreciate your 5-star review of our State Farm office Tony! We are very happy as well to know you had a great experience with us; my team and I strive to be the best local insurance agency in the Joliet area! We look forward to continuing to support all your insurance needs. Thank you! "